OUR COMMITMENT TO PRIVACY We respect your privacy, and we are committed to controlling the collection, use and disclosure of the personal information provided by our travellers. We believe that all great travel experiences are the result of a partnership based on trust and respect, and that this partnership extends both before and after the actual trip itself. In order to create personalized travel experiences, we ask for a variety of information from our travellers prior to their trip, and in return we promise to protect the information and ensure that it stays confidential.
What is personal information? “Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your trip history, credit information and billing records and service. It also includes travel specific information such as dietary restrictions, health details and various travel preferences ranging from personal interests to room choice. Personal information is collected by Off the Beaten Path, LLC only when you specifically and knowingly choose to provide it us (either electronically, by fax or over the phone), such as when you request additional information, book a trip, enter an OTBP promotion or otherwise choose to receive information, products or services from OTBP. Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered personal information.
Collection and use of personal information We collect and use your personal information for the purpose of providing you with the travel-related products and services that you have requested from us, including specific tours, transfer arrangements, insurance, and all other travel related services. Your personal information is also used to communicate with you about your account and to provide you with information related to other OTBP products and services. If you enter a contest or other promotion offered by OTBP or on a OTBP website, your personal information will be used to administer the promotion, including the use of your name and selected other information for the purposes of contacting, announcing and promoting the winners of the promotion. We may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings. OTBP will NEVER sell, lease or trade your personal information to other third parties. Anonymous or “non-personal” information gathered by OTBP through our website may be used for technical, research and analytical purposes. Information collected through surveys, existing files and public archives may be used by OTBP to analyze our markets and to develop or enhance service offerings. We will only ask for information about you that we need and will only ask for it when we need it. When we ask you for the information, we will explain to you why we need it and what we are going to do with it.