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Travel & Coronavirus: A Message To Our Guests

Whether planning future travel or getting ready to embark, COVID-19 restrictions are weighing on everyone’s mind. We understand that the uncertainty surrounding the situation is frustrating, and we want to assure you that we are monitoring the issue carefully through the proper organizations (WHO and CDC).

 

As a travel company operating tours focused solely in France for 26 years, we are prepared for unexpected situations. We prioritize the security of our guests and employees above all else.

All of our 2020 tours will run as scheduled.

We believe this is the best response to a situation that is very much still developing. We especially don’t want to dismiss the possibility that the virus will subside significantly within the next few weeks, a common time frame for the spread of a virus to dramatically decrease.

If you are scheduled to travel with us on a 2020 Tour, we have altered our policies as follows:

  • For bookings paid in full: Any guests who wish to cancel their 2020 booking will have ALL tour funds issued back to them in the form of a travel credit to be used on any future tour. There is no expiration date by when credit has to be used.
  • For bookings not paid in full: Final payment for guests booked on these tours is now due 30 days prior to tour departure (previously 90 days). Any guest who cancels before or after making final payment will have ALL tour funds issued back to them in the form of a travel credit to be used on any future tour. There is no expiration date by when credit has to be used.

WHAT IF I’M THINKING ABOUT A NEW RESERVATION for 2020 or 2021:

  • To provide travelers with more time to make travel decisions, we are offering the following:
    • Tour deposit is 100% refundable for 14 days from your booking date for all new tour bookings made from March 11-May 1, 2020.
    • Final payment for any 2020 and 2021 tours will be due 30 days prior to the tour departure date (previously 90 days) for all new tour bookings made from March 11-May 1, 2020.
  • We’ve also implemented a flexible cancellation policy for all new 2020 and 2021 tour bookings made from March 11-May 1, 2020 (see below).
  • Offer expires May 1, 2020.

As we’ve learned over the past few weeks, what makes sense today may not make sense tomorrow. Please understand that we reserve the right to change these policies without prior notice due to this very fluid and unpredictable situation.

Being a family-run company ensures that we stay true to our values and our customers.

We remain optimistic that the situation will stabilize in the coming weeks. We look forward to welcoming you to France in 2020 and beyond!

Warm regards,
Christy Destremau
Owner & Founder Off the Beaten Path, LLC
France Off the Beaten Path Tours


TOUR DEPOSIT AND PAYMENTS:

  • A US$600 per person tour deposit payment secures your space(s) on any 2020 or 2021 tour.
  • Effective for 2020 & 2021 tour bookings made from March 4 – May 1, 2020 – Relaxed balance payment:  Remaining tour balance is due no later than 30 days (previously 90 days) before the tour departure date.
  • You may at any time transfer from one trip to another before trip departure without any penalty, as long as space is available on the tour date requested. OTBP must be notified of intent to switch no later than 14 days before booked tour departure date.

CANCELLATION POLICY:

  • Effective for 2020 & 2021 tour bookings made from March 4 – May 1, 2020: Tour deposit is 100% refundable for 14 days from your booking date. Afterwards, the cancellation policy detailed here applies.
  • 31+ days : Traveler forfeits US$400 per person unless putting funds on hold for a future tour.
  • 0-30 days : Traveler forfeits 100% of tour monies paid unless putting funds on hold for a future tour.
  • No cancellation penalty, if funds are put on hold towards a future trip.
  • No-Show or cancellations received on tour departure day: Traveler forfeits 100% of tour monies paid.

 

Our “100% RISK FREE BOOKING & TRAVEL” promotional cancellation policy – Your tour deposit and balance payment are 100% refundable until 31 days before tour departure, and at 30 days or less, funds are 100% transferable to a future tour. There are NO limitations or restrictions!